Innovation at every level

by Andre Laurin 5/27/2009

In today's heightened state of panic, the hustle-and-bustle excitement of running the business has in many quarters been supplanted by doom-and-gloom worry of uncertainty – in certain instances the culture of fear is almost palpable. People and companies are running scared, with a sense of helplessness driving their fear ever higher.

Part of the problem is that through meteoric growth and cheap capital, some of today’s managers don’t really have a lot of hands-on managerial experience; a deficiency that becomes highly amplified when it comes to managing people. Gone are the days where you could spend a problem away or buy an entree into a new market by simply acquiring your way into it – today’s valuations are lop-sided and easy-money has all but dried-up. The era we live in is one where organic growth is king and many managers who are in leadership positions may be out of practice; or worse, don’t have a clue of how to do it.

In the past decade, businesses have gone through trends that have transformed the relationship between:

  • Employees and employers
  • Companies and customers
  • Markets and geographies
  • Everyone and everything…thanks to the internet

Along with these fundamental changes, companies have also endured:

  • Ever-shorter boom and bust cycles in the public markets
  • Credit squeezes
  • Right-sizing
  • Down-sizing
  • Out-sourcing
  • Off-shoring
  • Waves of M&As
  • The Greening of business and the Eco-movement
  • Cause marketing

But today’s environment is forcing the hands of those who formerly got by with just a checkbook or over-valued stock. The reality is that transaction and investment money is scarce, so organic good ole’ fashioned elbow grease is the order of the day – that’s how growth needs to be achieved in this climate. In the absence of a deal or push-button solution, this management effort will require new thinking – not just ideas, but how we take advantage of them – innovation at every level. Your communities already have many of the answers – reaching-out and engaging them is both efficient and effective – you just need to know how to do it.

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